Terms of service

OUR CONTRACT

When you place an order to purchase a product from soul-case.co.uk, we will send you an e-mail confirming receipt and the details of your order. Your order represents an offer to us to purchase a product that is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you. Any products on the same order that we have not confirmed have been dispatched do not form part of that contract.

REFUND POLICY

Please read our Refund Policy, which applies to all products purchased from us through this website and forms part of these Terms and Conditions.

PRICING

Despite our best efforts to ensure the pricing accuracy of all the products on our website, there is always the possibility that a pricing error might occur. We do however verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or notify you of the cancellation of your order.

POSTAGE, DELIVERY & EXPORTS

Please read our Shipping Policy, which applies to all products purchased from us through this website and forms part of these Terms and Conditions.

CUSTOMS & VAT

VAT is chargeable on orders to be delivered within the EU.

ELECTRONIC COMMUNICATIONS

When you visit soul-case.co.uk or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

ALTERATION OF SERVICE OR AMENDMENTS TO THE CONDITIONS

We reserve the right to make changes to our Website, Policies, and Terms and Conditions of Sale at any time. You will be subject to the Policies and Terms and Conditions of Sale in force at the time that you use the website or order goods from us.

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